PRICING POLICY

PRICE RANGE

At Ontro, we aggregate listings of sports facilities and events around you, providing users with an option of making an online payment to reserve a time slot to use these facilities or registering for the events. Facilities use an enterprise software package to define slot sizes (30 mins, 45 mins, 60 mins) and define price per slot. The slot sizes and slot prices are prerogatives of the facilities and Ontro does not influence the ticket sizes and prices. Typically, the range of transactions on our website varies from INR 50 to 5000.

PRICING UPDATES

Ontro is an interlinked B2B-B2C platform. This allows facilities with a convenience to modify slot pricings, run special promotions, run coupon codes at will. Users are encouraged to constantly check price changes of slot prices at frequently visited facilities.

PRICE MATCHING

At Ontro, we are committed to offering you the best possible prices for a slot price at a facility. In almost all instances, our price will be equal to or lower than using a facility through offline means such as phone bookings or walk-ins. We will be glad to hear if there is ever a lower price available through offline means, and we will match the price for that transaction.

PRODUCT OFFERINGS

We work hard to ensure the accuracy of pricing. Despite our efforts, pricing errors may still occur. If an item's price is higher than the price displayed, we will cancel your order of that item and notify you of the cancellation.

Tickets at Sports facilities and Events are offered for sale by Ontro for your personal leisure and not for resale. Therefore, we reserve the right to refuse to sell to any person whom we believe may be purchasing for resale.

Our Customer Service Specialists are ready to assist you, simply email team@ontroapp.com for a quick response.